THIS NOTICE DESCRIBES HOW HEALTH INFORMATION
ABOUT YOU MAY BE USED AND SHARED AND HOW YOU CAN GET A COPY OF THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
If you have any questions or if you do not understand any part of this Privacy Notice, please call our Privacy Officer at 609-463-0014 Ex. 20.

This notice is to help you to understand what is your health information, how we may use it and share it with others and it briefly describes what your rights are. We are required by law to give you this notice. Within certain limits, we must also maintain your privacy about your medical information. This notice will describe for you examples of how your information may be used or shared.

Health information includes identifying information (name, date of birth, social security number, address, diagnosis, medications prescribed) that we have received from you or other health care providers. It may include information about your past, present or future physical and/or mental health or condition. It may also concern how you received health care treatment and the type of payment received in the past, present or future for your health care services.
All Cape Counseling Services, sites and locations follow the terms of this notice. All Cape Counseling Services, programs, sites, and locations may share health information with each other for treatment, payment or organization operations as described in this notice. This notice also applies to the following:
  • Any service provider authorized to enter or review information in your records.
  • All Cape Counseling Services departments and units.
  • All employees, staff and other paid company personnel.
Privacy Policy Pledge:
We understand that your health information is personal and we want to protect your privacy. Our records will have information about you such as, your appointments, your planned treatment, services you receive, modalities used, progress, your insurance information, etc. We need this information to provide you with care and receive payment for the services we provide. The information that you provide to us is confidential and private within the requirements of various state and federal laws. Release of this information for purposes other than conducting business or providing treatment within this organization require that you sign an authorization for the release of the information. We cannot and will not release any information without such a release. Children over the age of 14 require an authorization for the release of information that is signed by the minor, before a staff member can discuss their case with their parents.
By law we are required to:
  • Keep your medical information private.
  • Provide you with a notice of our duties and policies concerning your personal data.
  • Comply with the policies protecting your personal data.

I. How your Personal Health Information may be used:
We may request, use and share your health information for several reasons:
We may use your health information within Cape Counseling Services, to provide and manage your treatment, to receive payment for your treatment, and for our organization operations including the review of client care and areas to improve.

Uses of information not described in this notice will mostly be made with your written permission, called an “authorization”. You have the right to change or to take back your written authorization at any time. To “revoke” or to change your authorization, you may do the following. Contact your Cape Counseling Services professional, to discuss your situation and how it will affect your treatment. You may then complete a Revocation of Authorization to Release Protected Health Information form. Please be advised that we are unable to take back any information we have already released with your permissionn.

We will obtain your signed consent to communicate with insurance providers for payment of the services you receive from us. This information is found on the Cape Counseling Services Charge Slip that we use for billing purposes.

In most instances when we need to share PHI with a third party we will seek your written permission. There are times when CCS is permitted or required by law to use and disclose your health information without specific consent from you, as described in each category listed below.

We may use and share your health information without your permission or opportunity to refuse under some special situations. Examples are as follows:

a. Emergencies. - We may use and share your information in an emergency treatment situation.

b. As required by law. - We will share information about you when required by federal, state or local law.

c. To lessen or prevent a serious threat to health or safety. We may share information about you when necessary if there is a threat to your health or safety or to the public’s health or safety. We will only share information with someone who is able to help prevent or lessen this threat.

d. Public Health Activities. We may share information about you as necessary for Public Health activities such as the following:

i. Report of death;
ii. Report of abuse, neglect or domestic violence as required by law;
iii. Report to public health authorities to control or prevent disease, injury or disability;
 
e. Health Oversight Activities. Oversight agencies include government agencies that manage the health care system and civil rights laws. We may share the following information.
  • Reports as required by law to government programs such as the Division of Mental Health or the Office of Legislative Services for monitoring of our company
 
f. Legal Proceedings and Law Enforcement Activities. We may share health information with law enforcement officials for specific purposes such as:
  • A court order or if a similar legal process requires us to do so.

g. Protective Services for Government Officials, National Security and Intelligence Activities. We may release health information to authorized federal officials for intelligence, security and protective services as authorized by law.

h. Research. We may share your health information with Cape Counseling Services researchers only when the Executive Leadership and Governing Board of Directors has approved their research. The privacy board will ensure that the research protects your private health information.

II. Your Rights Regarding Your Health Information:

  • You have the right to ask to inspect or copy your health information that has been used to make decisions about your care. Under some circumstances we may deny your request to inspect or copy your information. To exercise this right please complete the Client Request to Copy/Read Private Health Information. Any staff member can give you a copy. Mail this notice to the Privacy Officer Cape Counseling Services, 217 N. Main Street, Cape May Court House, NJ 08210
  • You have the right to amend or change any health information used to make decisions about your care. To request a change of your health information, you must complete a Client Request to Amend Private Health Information Form. You may obtain the from a Cape Counseling Services staff person. In the form, tell us why you believe the information is incorrect. Upon completion, return it to a Cape Counseling Privacy Officer at Cape Counseling Services, 217 N. Main Street, Cape May Court House, NJ 08210 for follow up. Be advised, we may deny your request for amendment if you ask us to amend information that:
    • Was not created by us, unless the person or party that created the information is no longer available to make the amendment;
    • Is not part of the information kept by our facility;
    • Is not part of the information which you would be permitted to inspect or copy, or
    • Is accurate and complete.
  • You have the right to request restrictions, meaning you may tell us who you do not want information released to. To request a restriction, you must complete a Request for Restriction form which any staff member can you give to you and send it to our Privacy Officer at Cape Counseling Services , 217 N. Main Street, Cape May Court House, NJ 08210., and tell us how you want the information restricted. We are not required to agree to a restriction that is needed to provide you with emergency care. We may also deny an amendment if it is not in writing or does not include a reason to support the request. We may also deny your request if you ask us to amend information that was not created by us, or if the information is not part of the information, which you would be permitted to inspect and copy.
  • You have the right to request an “Accounting of Disclosures.” This is a list of the health information outside of treatment, payment or operations that we have released to another source about you. To request this list or accounting of disclosures, you must contact your CCS professional to obtain a Request for Accounting of PHI Disclosed by CCS form. Review the form with the Cape Counseling Services staff person, complete it and return it to the Privacy Officer, Cape Counseling Services, 217 N. Main Street, Cape May Court House, NJ 08210. Be advised that we cannot account for any time periods that are beyond six years or that include dates before April 14, 2003. Note that by law we are not required to account for disclosures that you have given written permission or authorization for the release of information.
  • You have the right to request that we communicate in a confidential manner with you about medical matters, such as only at home, or work, etc.
  • You have the right to receive a paper copy of this Privacy Notice at any time. To receive a copy, please contact our Privacy Officer at 609-463-0014 Ex. 20
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with Cape Counseling Services or with the Secretary of the Department of Health and Human Services. To file a complaint with Cape Counseling Services, please contact the Privacy Officer in writing at Cape Counseling Services, 217 N. Main St. Cape May Court House, NJ 08210. All complaints must be sent in writing to the Privacy Officer. You will never be punished or penalized for filing a complaint.

WE MAY CHANGE THIS NOTICE

We have the right to make changes in this notice effective for health information we already have about you as well as any information we may receive in the future. We will post a copy of the current notice in all of our Cape Counseling Services facilities. The notice will contain on the first page, in the top right hand corner, the effective date. In addition, each time you register at or are admitted to Cape Counseling Services for treatment we will offer you a copy of the current notice in effect. If you have a question about this notice, please call the Privacy Officer at 609-463-0014 ex. 20.
 

Privacy Notice | Client Complaints

 

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Cape Counseling
128 Crest Haven Road
Cape May Court House, NJ 08210
Access Center: (609) 465-4100
Crisis Number: (609) 465-5999
Toll Free: (888) 495-4100